What Hangr does

Front counter

Take each order in a few taps from your own price list, priced and dated before the customer leaves.

• Orders with price tiles and care flagsOrder entry with price tiles, garment photos and care flags
• A typical price list for your trade to start fromA typical price list for each trade to start from
• One-tap upcharges such as Leather or BeadedOne tap adds an upcharge such as Leather or Beaded to an item at drop-off.
• Items that aren't on the price listItems that aren't on the price list, added at drop-off with their own name, price and quantity.
• Wash and fold by the poundWash and fold priced per pound, with a minimum charge for a light bag; bedding by the piece.
• Quotes that turn into ordersSave and print a quote with the work and the price, and turn it into an order when the customer says yes.
• Photos of each item at drop-offPhotos of each item at drop-off, private to the shop and the customer's own order page.
• Receipts with a QR codeReceipts with a QR code for order tracking

Money

Every payment recorded at pickup, with the sales tax, the discounts and a reason for every change.

• Payments recorded at pickup: cash, card or otherSales tax, discounts and payments recorded at pickup
• Sales tax worked out on every ticketThe shop's sales tax rate, with Taxable set per item and the tax worked out on every ticket.
• Discounts with a reasonWhole-ticket discounts with a reason, within a limit the owner sets for staff.
• Refunds and voids with a reasonRefunds and voids with a reason, by owners and managers, and price changes at drop-off within the staff limit.
• Store credit with a reasonStore credit on each customer, with a reason on every entry, spent at pickup.
• Monthly invoices for house accountsA monthly invoice for each business's house account, emailed with a page the business can print; off until the owner switches it on.
• End-of-day closeClose the day: the drawer counted against the day's cash, with the takings by cash, card and other and a note for any difference.
• Accounting export for your bookkeeperThe takings as a daily summary CSV for the bookkeeper, one row per day and payment method, with no customer names.

Customers

Know who's at the counter: their orders, their notes and what they owe, and a page where they follow their own order.

• A page for each customerA page for each customer: their orders, notes and whether they get emails
• Customer preferences on every ticketA customer's preferences (starch, hang or fold, allergies, a note) saved once and shown on every new order.
• Customer tagsA shop's own customer tags (VIP, Pays monthly, Wedding party), shown at the counter, with a tag filter on Customers.
• Each customer's timelineEvery visit, payment, email and change on the customer's page, newest first, with a filter for each.
• Each customer's visits and spend at a glanceAt a glance on the customer's page: last visit, how often they come, what is in the shop and what they owe; lifetime spend for owners and managers.
• Follow-up notes on TodayA dated follow-up note on a customer that shows on Today when it is due.
• Business customers and house accountsBusiness customers with their people as contacts, and a house account with a monthly statement when the owner turns it on.
• The customer's order page, no app or loginCustomer order page with no app or login
• Emails when an order is taken and readyEmail updates when an order is taken and when it is ready
• A loyalty punch cardA punch card that turns every few paid orders into store credit; off until the owner switches it on.
• A referral rewardStore credit for both customers when someone they sent in picks up a first order; off until the owner switches it on.
• Reminders for orders left at the shopA polite email when a ready order has waited a number of open days the owner picks, and an optional second; off until the owner switches it on.
• Win-back emails to regularsOne friendly email to a regular who has not been in for a while, never twice within a year; off until the owner switches it on.

Back room

See what's late, what's due and what's ready, and find any order by its number, the customer's cell or their name.

• The daily board of late, due and ready ordersDaily board of late, due and ready orders, with the balance to collect
• What the ready orders are worthToday shows what the orders ready and waiting for pickup are worth.
• Barcode tags and labelsA label with the ticket number and a barcode for each piece or bag, printed from the browser.
• Scan to find an order and mark it readyScan a ticket's barcode to open the order, mark orders ready or hand them over.
• A care check before an order is marked readyA one-tap "Checked the stain?" at Mark ready and Hand over, recording who checked and when; off until the owner switches it on.

Team and control

A sign-in for each person on your team, and the numbers for the owner.

• Switch staff with a PIN on a shared tabletStaff switch to themselves on a shared counter tablet with their own PIN.
• Two-step sign-inA sign-in for each staff member, with two-step sign-in
• Sales reports by item, staff and payment methodSales by item, by staff member and by payment method for a range the owner picks, each table downloadable.
• The owner's morning emailAn email to the owner each morning, at the time they pick, with yesterday's takings and what is waiting today; off until they switch it on.
• Connect your own AI assistant, read onlyConnect your own AI assistant to your shop, read only, and disconnect it any time.

• AI assistant