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Weighed, washed, folded, tracked. Laundromat software for the drop-off counter

Hangr is the POS for the counter side of a laundromat: drop-off wash and fold, dry cleaning you send out, and alterations you take in. It doesn't run your washers, dryers or the card readers on them. Weigh the bag, hand over a receipt with a QR code, and customers see on their phone when it's ready.

Apply for early accessSee an example order
The customer's order page on a phone: the laundry is ready for pickup, with the amount to pay, the bag weighed at 14 pounds and the laundromat's hours.

On the customer's phone: Received, then their laundry is ready for pickup, and the Ready email is in their inbox if they gave an address.

At the counterExample
#10112 items
Ready

The top of the Ready email from Bright Laundromat: the laundry is ready for pickup, with the amount to pay.

From $49 a month after a 14-day free trial

A day at the drop-off counter

  1. Weigh the bag, price it by the pound

    Put the bag on your scale and type the weight on the wash and fold tile. The ticket prices it per pound, charges your minimum when a bag is light, and adds comforters and bedding by the piece.

    On screen: New order, the wash and fold tile's weight

    Wash and fold, per lbExample

    $1.75 / lb · min $15.00

    14.0 lb × $1.75 = $24.50

    Order

    Weigh the bag, then add it to the ticket.

    Set the bag's weight, then Add to ticket. Nothing is saved.

  2. Their usual, every time

    Unscented, fold the shirts, no fabric softener: save it once on the customer and it shows on every new order, so whoever is at the counter gets it right.

    On screen: New order, the customer's preferences

    A returning customer's cell at the counter: their allergy, unscented detergent, and their saved preferences as chips, Folded and Other: No fabric softener, each kept on this order unless tapped off.

  3. Tag the bag, scan it when it's done

    Print a label with the ticket number and a barcode for each bag. When the laundry is folded, scan the label with a barcode scanner to find the order and mark it ready.

    On screen: The bag's label

    A bag label from Bright Laundromat: the ticket number and its barcode, the customer, the ready-by day and their preference, Folded.

  4. They know it's ready without calling

    Mark the order ready and customers who gave an email at the counter get one with what they owe and the link to their order page, which turns Ready the moment you tap.

    Texts to customers are rolling out and are not live yet.

    On screen: Mark ready, then the customer's Ready email

    The Ready email on a phone: Bright Laundromat says the laundry is ready for pickup, with the amount to pay and a See your order button.

Your wash and fold price list, ready on day one

Choose Laundromat when you set up your shop and you start with this list. Starter prices at typical US rates: change the price per pound, the minimum or any item, and add your own.

Wash and fold

  • Wash and fold, per lb$15.00 minimum$1.75 per pound
  • Hang dry items$5.00

Household and bedding

  • Comforter$35.00
  • Blanket$20.00
  • Duvet cover$18.00
  • Drapes, per panel$18.00
  • Tablecloth$12.00

More for laundromats

Coming soon

  • Condition at drop-offThe drop-off photos customers already see, labelled as the condition the item came in.

The rest of the counter

  • Front counter

    Take each order in a few taps from your own price list, priced and dated before the customer leaves.

    • Orders with price tiles and care flags
    • A typical price list for your trade to start from
    • Items that aren't on the price list
    • Wash and fold by the pound
    • Photos of each item at drop-off
    • Receipts with a QR code

  • Money

    Every payment recorded at pickup, with the sales tax, the discounts and a reason for every change.

    • Payments recorded at pickup: cash, card or other
    • Sales tax worked out on every ticket
    • Discounts with a reason
    • Refunds and voids with a reason
    • Store credit with a reason
    • Monthly invoices for house accounts
    • End-of-day close
    • Accounting export for your bookkeeper

  • Customers

    Know who's at the counter: their orders, their notes and what they owe, and a page where they follow their own order.

    • A page for each customer
    • Customer preferences on every ticket
    • Customer tags
    • Each customer's timeline
    • Each customer's visits and spend at a glance
    • Follow-up notes on Today
    • Business customers and house accounts
    • The customer's order page, no app or login
    • Emails when an order is taken and ready
    • A loyalty punch card
    • A referral reward
    • Win-back emails to regulars

  • Back room

    See what's late, what's due and what's ready, and find any order by its number, the customer's cell or their name.

    • The daily board of late, due and ready orders
    • Barcode tags and labels
    • Scan to find an order and mark it ready
    • A care check before an order is marked ready

  • Team and control

    A sign-in for each person on your team, and the numbers for the owner.

    • Switch staff with a PIN on a shared tablet
    • Two-step sign-in
    • Sales reports by item, staff and payment method
    • The owner's morning email
    • Connect your own AI assistant, read only

What it doesn't do

Hangr is for the counter, not the machines: it doesn't run washers or dryers, take coin or card payments at the machines, or plan pickup and delivery routes. It doesn't connect to your scale either: read the weight and type it in. Printing from a tablet is not live yet. For now, print receipts and bag labels from a computer.

Read the guide to replacing paper claim tickets

Also for

  • Dry cleaners

    Dry cleaning POS software for the whole counter: a tile for every shirt, suit and dress on your price list, garment photos at drop-off, care flags for stains and rush jobs, a ready-by date counted in open days, and order tracking your customers can check themselves.

  • Tailors and alteration shops

    Tailor shop software without the clipboard: put hems, take-ins and repairs on your own price list, write fitting notes on the ticket, take a deposit, and email customers the link to their order page when the alterations are ready (texts rolling out, not live yet).

  • Shoe repair shops

    Shoe repair software for the claim check: heels, soles and shines on your own price list, a photo of each pair at drop-off, a deposit on the big jobs, and an email when the pair is ready (texts rolling out, not live yet).

Questions from laundromats

Hangr is in private beta. Apply with your shop's details. A person reviews every application, and if we can take your shop on, we'll email you a link to set up your account. Every shop gets a 14-day free trial, and no credit card is needed.

Yes. Wash and fold is priced per pound: type the weight from your scale and the ticket works out the price, with your minimum for a light bag. Comforters and bedding are priced by the piece.

No. Hangr is the drop-off counter: taking the order, the receipt, telling the customer it's ready and the hand-over. Your washers, dryers and the payment systems on them stay as they are.

Yes. When you set up your shop, tick dry cleaning and alterations as well as wash and fold, and each becomes tiles. One ticket can hold a bag of wash and fold and a suit you send out.

By email, when they give an address at the counter: one when you take the bag in and one when it's ready, each with the link to their order page. Texts are rolling out in the beta, not live yet for any shop.

Yes. Save detergent, folding and hanging choices on the customer once, and they show on every new order for them.

Every bag of wash and fold, from the scale to pickup.

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