The whole counter, on one hanger. The point of sale for dry cleaners, tailors, laundromats and shoe repair

Hangr is the POS for the whole counter: take orders from your own price list, record payments at pickup, know every customer, close the day and see the numbers. Your customers follow their order on their phone, with no app.

The customer's order page on a phone: ready for pickup, the amount to pay, and the shop's hours.

On the customer's phone: Received, then their order is ready for pickup, and the Ready email is in their inbox if they gave an address.

At the counterExample
#10274 items
Ready

The top of the Ready email from Acme Cleaners: the order is ready for pickup, with the amount to pay.

From $49 a month after a 14-day free trial

The whole counter, not just the ticket

Orders, money, customers, the back room and your team, in one app on the counter tablet. Everything listed here is live for shops today. Some of it stays off until you switch it on, and some comes with the Shop and Pro plans.

  • Front counter

    Take each order in a few taps from your own price list, priced and dated before the customer leaves.

    • Orders with price tiles and care flags
    • A typical price list for your trade to start from
    • One-tap upcharges such as Leather or Beaded
    • Items that aren't on the price list
    • Wash and fold by the pound
    • Quotes that turn into orders
    • Photos of each item at drop-off
    • Receipts with a QR code
  • Money

    Every payment recorded at pickup, with the sales tax, the discounts and a reason for every change.

    • Payments recorded at pickup: cash, card or other
    • Sales tax worked out on every ticket
    • Discounts with a reason
    • Refunds and voids with a reason
    • Store credit with a reason
    • Monthly invoices for house accounts
    • End-of-day close
    • Accounting export for your bookkeeper
  • Customers

    Know who's at the counter: their orders, their notes and what they owe, and a page where they follow their own order.

    • A page for each customer
    • Customer preferences on every ticket
    • Customer tags
    • Each customer's timeline
    • Each customer's visits and spend at a glance
    • Follow-up notes on Today
    • Business customers and house accounts
    • The customer's order page, no app or login
    • Emails when an order is taken and ready
    • A loyalty punch card
    • A referral reward
    • Reminders for orders left at the shop
    • Win-back emails to regulars
  • Back room

    See what's late, what's due and what's ready, and find any order by its number, the customer's cell or their name.

    • The daily board of late, due and ready orders
    • What the ready orders are worth
    • Barcode tags and labels
    • Scan to find an order and mark it ready
    • A care check before an order is marked ready
  • Team and control

    A sign-in for each person on your team, and the numbers for the owner.

    • Switch staff with a PIN on a shared tablet
    • Two-step sign-in
    • Sales reports by item, staff and payment method
    • The owner's morning email
    • Connect your own AI assistant, read only

Coming soon

  • Condition at drop-offThe drop-off photos customers already see, labelled as the condition the item came in.

Your customers always know where their order is

  1. A receipt instead of the claim ticket

    One small receipt instead of a claim ticket and a carbon copy: your shop's name, the ticket number, the ready-by date, the items and the total, with a QR code for the customer's phone.

    See an example order page.

    On screen: The printed receipt

    A printed receipt: shop name and address, ticket number, ready-by date, the items and total, and a QR code to track the order.
  2. Their order on their phone

    The QR code opens the order on any phone, with no app to install and no account to make: the items, the ready date, what's left to pay and your hours. It turns to Ready for pickup by itself when you mark the order ready.

    On screen: The customer's order page

    The customer's order page on a phone at Acme Cleaners: the order received, with its ready-by date, the amount to pay, the items and the shop's opening hours.
  3. A message when it's ready

    Today it's an email. When a customer gives an email at the counter, Hangr emails them when you take the order and again when it's ready, each with the link to their order page. Tap Undo within 10 seconds and the Ready email never goes out. One click in the email stops them.

    Texts are rolling out shop by shop and are not live yet.

    On screen: Mark ready, then the customer's Ready email

    The Ready email on a phone: Acme Cleaners says the order is ready for pickup, with the amount to pay, a See your order button and the shop's opening hours.

Made for four trades

  • Dry cleaners

    Dry cleaning POS software for the whole counter: a tile for every shirt, suit and dress on your price list, garment photos at drop-off, care flags for stains and rush jobs, a ready-by date counted in open days, and order tracking your customers can check themselves.

  • Tailors and alteration shops

    Tailor shop software without the clipboard: put hems, take-ins and repairs on your own price list, write fitting notes on the ticket, take a deposit, and email customers the link to their order page when the alterations are ready (texts rolling out, not live yet).

  • Laundromats and wash and fold

    Laundry POS for your drop-off counter: wash and fold by the pound, comforters and bedding by the piece, a QR code receipt for every bag, and an email when it's ready. It doesn't run your machines.

  • Shoe repair shops

    Shoe repair software for the claim check: heels, soles and shines on your own price list, a photo of each pair at drop-off, a deposit on the big jobs, and an email when the pair is ready (texts rolling out, not live yet).

Start from your trade's price list

Choose your trade when you set up your shop and you start with its list. This is the dry cleaning list; tailors, laundromats and shoe repair shops each find theirs on their own page. The prices are typical US prices, yours to change: rename an item, change a price, reorder the tiles or add your own.

Laundered shirts

  • Shirt, laundered & pressed$3.50
  • Shirt, laundered & folded$4.00

Dry cleaning

  • Shirt or top, dry cleaned$8.00
  • Pants$8.50
  • Skirt$8.50
  • Sweater$8.50
  • Dress$15.00
  • Jacket or blazer$11.00
  • Suit, 2 piece$19.00
  • Suit, 3 piece$25.00
  • Coat$22.00
  • Tie$5.50
  • Stain treatment$5.00
  • Special care$10.00
  • Rush, same day$10.00

Household and bedding

  • Comforter$35.00
  • Blanket$20.00
  • Duvet cover$18.00
  • Drapes, per panel$18.00
  • Tablecloth$12.00

Switching from another system

Bring your customers and open tickets over from your old system's CSV or Excel export. Open tickets keep their old numbers, so the tags already on your rack still match. Check a preview before anything is saved, and undo it for 14 days.

Read the guide to switching to Hangr

What it doesn't do yet

Hangr doesn't take card payments itself yet. Keep your card machine: Hangr records how each order was paid. Printing from a tablet is not live yet: for now, print from a computer.

Read the guide to replacing paper claim tickets

Pricing

Every plan takes orders, records payments at pickup and closes the day, with a sign-in for every staff member. Shop and Pro add loyalty, invoices, reminders and the reports.

See the plans and prices

Questions

Hangr is in private beta. Apply with your shop's details. A person reviews every application, and if we can take your shop on, we'll email you a link to set up your account. Every shop gets a 14-day free trial, and no credit card is needed.

No. Hangr is the counter's point of sale for dry cleaners, tailors and alteration shops, a laundromat's drop-off counter and shoe repair shops. Each starts with a price list for its trade, yours to change.

Yes, for the counter: orders and prices, customers, recording payments at pickup, the day's close and the reports. It doesn't take card payments itself yet, so keep your card machine and record each payment in Hangr. Your customers and open tickets can come over from a CSV or Excel file, and while you run both, orders go into each: Hangr doesn't sync with another system.

No. They scan the QR code on their receipt with any phone camera and the order opens in the browser. Nothing to install and no login.

By email: one when you take the order and one when it's ready, each with the link to their order, whenever the customer gives an address at the counter. They can stop them with one click. Texts are rolling out in the beta and are not live yet, so for now customers hear from you by email.

A tablet or computer with a web browser. Hangr is built for touch, with big buttons for a busy counter. Receipts print from a computer, through the browser's print dialog, to a printer the computer can already print to, with the ticket number as a barcode. Printing from a tablet is not live yet. The same printer can print a label for each garment, or you keep your tag gun and write the number on the tag.

No. Every shop starts with a typical price list for its trade: dry cleaning, alterations, wash and fold, or shoe repair. Change the prices, rename items, reorder the tiles or add your own.

Two short steps: what your shop does, then its name, time zone, opening hours and whether you charge sales tax. Phone and address can wait. Then you take your first order. If your shop is on Google, you can pick its listing first and choose which of its details to use.

Yes. Everyone on your team gets their own sign-in, and anyone can add two-step sign-in with an authenticator app. Owners look after the shop's details and prices; counter staff take orders and hand them over.

Put the whole counter on Hangr.